These Terms of Service govern your access to and use of Infragrid.ai's website, product, and related services. By using Infragrid.ai, you agree to these terms.

If you use Infragrid.ai on behalf of a company or other organization, you represent that you have authority to bind that organization. If your organization has a separate written agreement with Infragrid.ai, that agreement controls where it conflicts with these terms.

Infragrid.ai provides software for AI-assisted research, retrieval, extraction, analysis, and source-backed workflows. The services may include hosted software, integrations, APIs, previews, support, and related documentation.

We may modify, improve, or discontinue features over time. We will use reasonable efforts to avoid material disruption to active customers.

You are responsible for maintaining the confidentiality of your account credentials and for activity under your account. You must provide accurate account information and promptly update it when necessary.

Workspace owners and administrators are responsible for managing user access, permissions, document uploads, integrations, and workspace settings.

You retain ownership of documents, prompts, questions, data, outputs, and other content you submit to Infragrid.ai. You grant Infragrid.ai the rights needed to host, process, transmit, display, and otherwise use customer content to provide and support the services.

You are responsible for ensuring you have the rights and permissions needed to submit customer content to Infragrid.ai and to authorize users or integrations to access it.

You may not use Infragrid.ai in a way that harms the services, violates law, infringes rights, or bypasses security controls.

• Do not attempt to reverse engineer, disrupt, overload, scrape, or gain unauthorized access to Infragrid.ai or connected systems.
• Do not upload content that is unlawful, malicious, infringing, or that you do not have rights to use.
• Do not use the services to generate or distribute deceptive, harmful, or illegal content.
• Do not remove proprietary notices, circumvent usage limits, or share access credentials outside your authorized organization.

Infragrid.ai uses AI and retrieval systems to assist research and analysis. Outputs may be incomplete, inaccurate, or require review. You are responsible for evaluating outputs, source citations, assumptions, and any decisions made using the services.

Infragrid.ai does not provide legal, tax, investment, accounting, or other regulated professional advice.

If you purchase paid services, you agree to pay the fees and taxes described in the applicable order, invoice, or agreement. Fees are non-refundable except as expressly stated in a separate agreement or required by law.

Each party may receive confidential information from the other. The receiving party must use confidential information only to perform under these terms or the applicable agreement and must protect it using reasonable care.

Infragrid.ai and its licensors retain all rights in the services, software, models, interfaces, documentation, trademarks, and underlying technology. Except for the rights expressly granted, no rights are transferred.

If you provide feedback, suggestions, or ideas, Infragrid.ai may use them without restriction or obligation to you.

The services may connect to third-party systems at your direction. Infragrid.ai is not responsible for third-party services, their content, or their practices. Your use of third-party services may be governed by separate terms.

You may stop using the services at any time. We may suspend or terminate access if you violate these terms, create risk for the services or other users, or fail to pay amounts owed.

After termination, provisions that by their nature should survive will continue, including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, and dispute provisions.

The services are provided on an as-is and as-available basis to the fullest extent permitted by law. Infragrid.ai disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

To the fullest extent permitted by law, Infragrid.ai will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, data, or business opportunities.

We may update these terms from time to time. If changes are material, we will provide notice through the services, by email, or by another reasonable method. Continued use after changes become effective means you accept the updated terms.

Questions about these terms can be sent to hello@infragrid.ai.